Resolve a dispute without unnecessary conflict, or expensive legal action 

At Calmly, our team of Dispute Managers are trained to get your money back without going to court

Less time spent arguing. More money back in your pocket

How it feels

Without Calmly on your side

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spend months arguing with the other side

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stress about ever getting your money back

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worry about expensive legal fees

How it feels

With Calmly on your side


let our Dispute Managers keep things civil


get your complaint prioritised straight away


avoid unnecessary and expensive legal action

I'd been waiting 18 months for a flight refund.
Calmly chased the issue up for me, and two days later I had all my money back!
Patrica D., holiday booking

Calmly gives you everything you need to get your money back

Free case review

Before you get started with Calmly, we'll help you to understand your legal rights

Dedicated dispute manager

When you sign up you'll get a dedicated point of contact who will negotiate with the other side

Payment by result only

Our fees are agreed in advance, and only charged once you get your money back

Not sure Calmly will work for you?

Take a two minute eligibility check, or get in touch with the team
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Free case

Submit some information about your dispute and we'll tell you your chances of a successful resolution


Choose to

Review how much we think it will cost to resolve your dispute and decide whether to join Calmly


Dispute Manager

Meet your dedicated Dispute Manager who will help you work out the best way to get your money back


Start negotiating

Our team are trained mediators and negotiators. We know how to get you what you're owed without causing a conflict


Pay by result only

We're pretty much unique in that we only charge you a fee if we manage to get a good result